Warranty Policy

At Styron Ag Parts & Equipment, we are committed to providing reliable, high-quality agricultural equipment and parts. This warranty policy outlines your rights and responsibilities regarding warranty claims for the products we sell.

Manufacturer’s Warranty

All new equipment sold by Styron Ag Parts is covered by the manufacturer’s warranty. Warranty periods, coverage, and limitations are determined solely by the manufacturer. For specific warranty terms, please refer to the manufacturer’s warranty documentation included with your product.

Styron Ag Warranty Policy

• Notification Requirement: You must notify Styron Ag Parts & Equipment before any repairs are performed. Repairs made without prior authorization may result in denial of warranty coverage.
• Authorization Required: Warranty claims must be authorized in advance. Unauthorized repairs, third-party service, or self-repair without our written approval are not reimbursable under any circumstances.
• Parts Replacement Only: If your claim is approved, Styron Ag Parts will supply replacement parts only to correct the manufacturer defect. Labor costs, service fees, or third-party repair expenses are not covered unless explicitly authorized in writing by Styron Ag Parts before work is performed.
• Reservation of Rights: Styron Ag Parts & Equipment reserves the right to inspect the equipment, request additional photos, videos, documentation, or require the return of defective parts before approving any warranty claim. Styron Ag Parts & Equipment further reserves the right to deny any warranty claim if the equipment has been altered, modified, abused, improperly maintained, operated outside the manufacturer's intended use, or if sufficient information cannot be provided to determine the cause of the failure.
• Proof of Purchase Required: All warranty claims must be accompanied by a valid proof of purchase (invoice or receipt).
• Warranty Period: Unless otherwise specified by the manufacturer or this policy, most products are covered by a 12-month limited manufacturer's warranty from the original purchase date.
• Commercial Use: Equipment used for commercial, rental, custom hire, municipal, governmental, landscaping, or other income-producing purposes is covered by a 30-day limited warranty from the original purchase date unless otherwise specified by the manufacturer. Commercial use may reduce or eliminate warranty coverage depending on the manufacturer's warranty terms. Styron Ag Parts & Equipment reserves the right to determine whether equipment has been used for commercial purposes and whether a warranty claim is eligible for coverage.

What Is Not Covered

• Unauthorized repairs or modifications
• Failure to follow proper operating or maintenance procedures
• Normal wear and tear items (blades, belts, bearings, etc.)
• Damage due to abuse, neglect, accident, misuse, overloading, or operation outside the manufacturer's intended use.
• Incidental or consequential damages (e.g., lost time, income, or crops)
• Commercial, rental, or custom-use claims beyond the applicable warranty period.
• Damage caused by impact with rocks, stumps, trees, fencing, or other foreign objects.
• Damage caused by improper tractor setup, PTO shaft length, driveline angles, hydraulic connections, or improper installation.
• Rust, corrosion, fading, or cosmetic damage.
• Shipping damage not reported immediately upon delivery.

No Returns on Machinery

As stated in our Shipping & Return Policy, all sales of machinery and equipment are final. We do not accept returns on any machinery once delivered, regardless of use or operation.

How to File a Warranty Claim

1. Contact us immediately via phone or email to report the issue.
2. Provide your order number, product details, and photos/videos of the problem.
3. Wait for Styron Ag Parts to review and approve your claim before taking any action.
4. Once approved, we will ship the necessary replacement parts to resolve the issue.

Important: Performing repairs without prior authorization from Styron Ag Parts will result in the denial of any reimbursement or claim.

Contact Us

If you believe you have a valid warranty claim, please contact us before taking any repair actions:

• Phone: 252-908-1780
• Email: sales@styronagparts.com
• Mailing Address: P.O. Box 7, Wilson, NC 27894

By purchasing from Styron Ag Parts & Equipment, you acknowledge that you have read, understood, and agree to the terms and conditions of this Warranty Policy.